Avoid arguing with the driver about the bill. Arrange to have your questions answered in advance by speaking with a customer service representative or a manager from the moving company. Starting the move on a confrontational note will likely lead to a negative experience for everyone involved!
Don’t micromanage the move. It’s wise to be nearby and keep an eye on the progress. However, professional movers are experienced and trained to handle your belongings with care and efficiency. They’ve done this before, so you can trust them.
Don’t send anything that needs to be refrigerated or is hazardous (like propane, gasoline, or aerosol cans) with the mover for any type of move.
Make sure you’re ready for how you want your furniture arranged at your new place. The movers will likely rearrange your furniture, but remember that everyone has their limits.
Don’t forget to inform the movers about all the items you’re moving. Be specific about the conditions at your new location (like if there are elevators, stairs, or if the moving truck needs to be placed in a certain spot) as this could lead to additional charges.
Don’t expect the movers to handle any repairs or handyman tasks. You’re responsible for disconnecting your appliances, including ice makers. Televisions, for example, can suffer internal damage if they’re unplugged less than 24 hours before the move.
DO If you’re moving more than three rooms, request a representative from the moving company to come to your home, apartment, or office. This visit is necessary for the mover to accurately assess your belongings and the space, which helps them determine the right team and equipment for a successful move. This can be done through a video call.
Schedule your move weeks in advance. This early booking allows the mover to arrange the necessary equipment and labor to ensure a smooth and successful move.
Take advantage of the free services provided by the Canadian Association of Movers to find certified professional movers.
Take the time to thoroughly read and understand all the documents provided. For local moves (up to 100 miles), the moving company will charge by the hour from the time the van leaves their warehouse until it returns. For moves over 100 miles, the cost is based on weight (per 100 lbs) and mileage.
Keep a copy of all your documents in case you need to file a damage claim.
Invest in professional packing supplies from either the moving company or another supplier. Your belongings could be damaged during transit if they’re packed in unsuitable boxes and carriers.
Use materials like Styrofoam packing chips, bubble wrap, and un-printed paper to safeguard your breakables.
When packing your own items, assist the movers in making their job easier by packing heavy items like books in smaller boxes. Lighter items should be packed in larger boxes. Consider visiting your mover to see specific boxes designed for items like books, dishes, lamps, paintings, clothing, etc.
Be polite and professional towards the movers. They’re handling your belongings, so treating them well is important.