Terms and Conditions

Last updated: November 25th, 2018

  1. We charge a 2-hour minimum for all services we provide.
  2. We charge from when the truck leaves our lot ( Yard ) until the movers leave your final location.
  3. You must notify the movers if you need to remain within the initial estimate ( We DO NOT send Quotes ), We will continue working and billing the customer until the job is done unless we are told otherwise.
  4. You will be charged travel time, start to finish, for out-of-town (Nanaimo) moves. ( From the time we leave the yard until we get back to the yard )
  5. A full walk through before and after the job is a must and the customer is liable to notify the movers of the unlikely event of damages to property of any kind, and to provide them with proper proof of said damage before they leave the job to be covered under any insurance coverage.( Failure to do so in that time will result in forfeiture of right to secure damages from the mover. )
  6. The movers will take a few short, reasonable breaks to have something to eat or drink as to which the time clock will be stopped and not charged to the customer.
  7. Our movers will take photos of any damages they come across to protect the security of the company.
  8. The company cannot be held responsible for damages due to moving heavy, awkward items threw hallways, stairways etc. We do our best to properly protect your items but some situations are impossible to avoid.
  9. The Customer is liable to transport their own electronics ( TV, Gaming Systems, Stereos, etc. ) We are able to move and protect these items but since we cannot see the condition of these items on the inside without them being turned on we cannot be responsible for the condition after the move.
  10. We cannot transport any dangerous goods or anything Illegal ( Explosives, Propane tank, chemicals etc. )
  11. Customer will not be permitted to help load/unload the cube truck and that the company cannot be held responsible for any injuries incurred during the move.
  12. The scheduled time for your move is an estimate, moves before yours, traffic, Weigh Scales, ferry wait times etc. Can push our arrival or departure time.
  13. For any out of town moves we will request a deposit to secure your move.
  14. The Company is not responsible for any damages to the customer’s property if customer provides their own third party help / moves item themselves.
  15. An Equipment, Supplies & Fuel Surcharge will be added to your invoice.
  16. It’s the customer’s responsibility to give us full detail of the belongings they want us to move, we can’t get an estimate in the ballpark price if there is missing items. ( How many bedrooms, garage, big storage area, appliances etc. ) Our estimate will always be as close as possible with the information we get from you. And we will bill for the amount of time we take from start to finish. A estimate is NOT the final cost it is a estimate and can change depending on the length of your move ( More or less ). Not properly notifying us of how much belongings you have could result in us estimating you a smaller truck which will end up costing you more money by having to do a few loads.
  17. The final bill is owed and paid upon completion of the job ( When movers leave the job ), and that we only accept Cash and Interac® E-Transfer, Credit Cards and Debit. NO CHEQUES
  18. The mover has the right to refuse any unsafe packing, moving, to prevent damages, If the customer and mover agree we can do whatever it may be without liability to the company.
  19. Its up to the customer to protect there valuable items during there move, We provide the proper moving equipment but more protection is better!.
  20. The applicable charge rates and they do not include applicable taxes.
  21. Our rates can change without notice, Customer will be charged for the rate they were estimated for.
  22. If the bill is paid by third party and not the customer stated on this bill of lading the customer must complete the full information of the third party on page one and third party must be present at the end of the job to pay the full bill. If third party isn’t there and payment isn’t made the customer is liable to pay the full bill.
  23. The mover will complete a damage sheet, and in the unlikely event of damage being done by the movers/sub-contractors it will be written/photographed below and signed by both parties.
  24. Customer agrees and understands our Bill Of Lading and the Terms & Conditions stated, on the Estimate, Bill Of Lading as well as the website at https://takealoadoffmoving.com/terms-and-conditions/.


These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with http://takealoadoffmoving.com website (the “Service”) operated by Take A Load Off Moving LTD. (“us”, “we”, or “our”).

Please read these Terms and Conditions carefully before using the Service.

Your access to and use of the Service is based on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms and accept all legal consequences. If you do not agree to these terms and conditions, in whole or in part, please do not use the Service.

Intellectual Property

The Service and all contents, including but not limited to text, images, graphics or code are the property of Take A Load Off Moving LTD. and are protected by copyright, trademarks, database and other intellectual property rights. You may display and copy, download or print portions of the material from the different areas of the Service only for your own non-commercial use. Any other use is strictly prohibited and may violate copyright, trademark and other laws. These Terms do not grant you a license to use any trademark of Take A Load Off Moving LTD. or its affiliates. You further agree not to use, change or delete any proprietary notices from materials downloaded from the Service.

Links To Other Web Sites

The Service may contain links to third-party web sites or services that are not owned or controlled by Take A Load Off Moving LTD..

Take A Load Off Moving LTD. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Take A Load Off Moving LTD. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.


We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms.

All provisions of the Terms shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Upon termination, your right to use the Service will immediately cease.


You agree to indemnify, defend and hold harmless Take A Load Off Moving LTD., its principals, officers, directors, representatives, employees, contractors, licensors, licensees, suppliers and agents, from and against any claims, losses, damages, losses, obligations, costs, actions or demands.

These include but are not limited to: (a) legal and accounting fees resulting from your use of the Service; (b) your breach of any of these Terms; and (c) anything you post on or upload to the Service.

Limitation Of Liability

Take A Load Off Moving LTD., its directors, employees, partners, agents, suppliers, or affiliates, shall not be liable for any loss or damage, direct or indirect, incidental, special, consequential or punitive damages, including without limitation, economic loss, loss or damage to electronic media or data, goodwill, or other intangible losses, resulting from (i) your access to or use of the Service; (ii) your inability to access or use the Service; (iii) any conduct or content of any third-party on or related to the Service; (iiv) any content obtained from or through the Service; and (v) the unauthorized access to, use of or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other claim in law, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer And Non-Waiver of Rights

Take A Load Off Moving LTD. makes no guarantees, representations or warranties of any kind as regards the website and associated technology. Any purportedly applicable warranties, terms and conditions are excluded, to the fullest extent permitted by law. Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance, except as provided for under the laws of any province in Canada. In such cases, the provincial law shall apply to the extent necessary.

Take A Load Off Moving LTD. its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

If you breach any of these Terms and Take A Load Off Moving LTD. chooses not to immediately act, or chooses not to act at all, Take A Load Off Moving LTD. will still be entitled to all rights and remedies at any later date, or in any other situation, where you breach these Terms. Take A Load Off Moving LTD. does not waive any of its rights. Take A Load Off Moving LTD. shall not be responsible for any purported breach of these Terms caused by circumstances beyond its control. A person who is not a party to these Terms shall have no rights of enforcement.

You may not assign, sub-license or otherwise transfer any of your rights under these Terms.


As set out, above, some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you. Provincial laws of Canada may apply to certain products and service provided.

Governing Law

These Terms shall be governed by, and interpreted and enforced in accordance with, the laws in the Province of British Columbia and the laws of Canada, as applicable.

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, then any remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements, oral or otherwise, regarding the Service.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the Service.


Additional Terms And Conditions