In summary, our Customer Care Guarantee signifies our promise to take your concerns seriously, adhere to relevant regulations, and work diligently towards providing you with a satisfactory resolution. Thank you for choosing us, and please know that we are here to assist you every step of the way. – Customer Care Guarantee

Have a concern or complaint ? – Fill out your concerns below

It’s very important to know the terms and conditions that you have entered, the insurance policy, damage policy and the BOL we provided during the move. ( This is the policy we wil be following )

We find most of the concerns as based off of a misunderstanding of the agreement we entered. We are always here to go over those details anytime! Please note being a licensed and insured moving company we have regulations, rules, laws we have to follow.

This is why we have contracts with terms we openly provide all our clients before booking and signed upon on the job. 

Customer Care Complaint Form

it's very important to know the terms and conditions that you have entered, the insurance policy, damage policy and the BOL we provided during the move. ( This is the policy we wil be following )

We find most of the concerns as based off of a misunderstanding of the agreement we entered. We are always here to go over those details anytime! Please note being a licensed and insured moving company we have regulations, rules, laws we have to follow.

This is why we have contracts with terms we openly provide all our clients before booking and signed upon on the job. 

Please write any reasonable request, We will do our best to make sure you’re left happy.

Below are blank copies of our Terms & Condations & Damage Form - These are used for reference. Please refer to the most up to date contract you entered (Attached to your Estimate we have sent you)

For WCB Policies visit here