1. Ensure the moving company you choose is reputable and dependable.
  2. Verify their reviews to confirm they are genuine.
  3. Request and secure a detailed written estimate from at least three moving services before deciding. Keep in mind, the cheapest option isn’t always the best value.
  4. Confirm and agree to the moving company’s approach and payment terms before the move. It’s common for professional movers to not require payment upfront.
  5. Understand and agree to the moving company’s responsibility for any loss or damage during the move, particularly if you opt to waive liability. The leading complaint to CAM is the customer’s misunderstanding of what is actually covered in the event of damage or loss.
  6. Inquire about the moving company’s procedure for handling claims.
  7. Be ready for the moving day; ensure your belongings are packed and prepared for transport.
  8. Double-check with the moving company that you are ready to go.
  9. If you’re not fully prepared to move, reach out to your moving company a day or two before. They might be able to offer additional services to assist in your readiness and also be prepared with extra staff or resources if needed.
  10. Be present on the moving day; ask questions if you have any concerns.
  11. On the day of the move, review the Bill of Lading carefully before signing; make sure you understand the moving company’s liability for loss or damage during the move.
  12. After your belongings are loaded onto the truck, inspect your home to ensure everything you intended to move is on the truck. Check closets and behind doors. Also, walk through your home with the moving company to ensure there’s no damage to your property.
  13. When the moving crew is unloading, inspect your home thoroughly before finalizing the condition. Ensure the Bill of Lading allows you a reasonable amount of time to inspect for damages and file a claim. Note any loss or damage on the Bill of Lading, take photos, and keep them for future reference if you need to file a claim.
  14. If you’re moving a long distance and have a “check off sheet” (also known as a “bingo sheet”), make certain to mark off every moving tag number to verify all your household items have been delivered. If any numbers haven’t been checked, look for the items before the moving crew departs. Request the moving company to check the truck.
  15. Make certain the moving company provides you with a copy of the completed Bill of Lading that includes all the charges listed.

Thank you CAM for the tips!