At Take A Load Off Moving, our story is one of determination, heart, and genuine community connection. What began as a small Nanaimo-based operation has grown into one of Vancouver Island’s most trusted moving and storage companies, built entirely on a foundation of care, integrity, and service excellence.
We are proud to serve families, seniors, students, and businesses across Nanaimo, Parksville, Ladysmith, Duncan, Port Alberni, and Victoria. Every move tells a story, and every client becomes part of ours. Our mission, our values, and our culture guide every interaction, every handshake, and every mile on the road.
Our Mission – Moving People Forward with Care and Integrity
Moving is about more than furniture. It is about people, memories, and milestones. Our mission is to move people forward with care, professionalism, and integrity.
We understand that relocation can be one of the most emotional experiences in life. Whether you are starting fresh, growing your business, or transitioning into a new stage of life, we want to make that journey smooth, stress-free, and supported from start to finish.
Integrity drives how we plan, communicate, and deliver. We provide transparent estimates with no hidden fees and consistent communication from booking to final delivery. Every crew member represents our mission by arriving prepared, courteous, and fully committed to earning your confidence.
Our mission extends beyond moving boxes. It is about building lasting relationships through trust and performance. That is why thousands of island residents continue to choose Take A Load Off Moving — because we care deeply about every single move.
Our Values – The Core of Who We Are
Our company values are more than internal policies. They are the promises we live by. They define the level of quality our clients expect and the standard our team delivers every day.
Integrity
We believe honesty is non-negotiable. Every estimate, schedule, and conversation is based on facts, not sales tactics. If we make a commitment, we keep it. If something unexpected happens, we communicate immediately and make it right.
Professionalism
Professionalism means showing up ready. Our trucks are clean and inspected daily. Our movers are trained, uniformed, and polite. Our office team is responsive and accurate. We meet or exceed every WorkSafeBC and CVSE requirement. From the smallest apartment move to a full-scale commercial relocation, professionalism sets the tone for success.
Community
We are proud to be a Nanaimo-born business. Choosing Take A Load Off Moving keeps your money local and supports families who live right here on Vancouver Island. We sponsor youth programs, participate in charitable events, and continually invest back into our region. We have been recognized as Best of Nanaimo for multiple consecutive years and listed on ThreeBestRated for our dedication to ethical business practices and community impact.
Respect
Respect is reflected in every part of our process — respect for your belongings, your home, your timeline, and your trust. Our movers protect floors, doors, and furniture with care. We respect our colleagues by maintaining a culture of teamwork and accountability. We respect our community by operating responsibly and giving back whenever possible.
Excellence
Excellence is the difference between average service and unforgettable service. We continually refine our training, invest in better tools, and study customer feedback to improve. Our goal is not perfection but progress — progress toward being the most reliable and reputable movers on Vancouver Island.
Our Culture – A Team Built on Trust and Heart
Culture is the heartbeat of our company. It is how we treat one another behind the scenes and how that attitude shows up on moving day.
Teamwork
Our teams operate like clockwork because communication is clear and roles are defined. Dispatchers coordinate routes, movers prepare equipment, and drivers ensure vehicles are ready before departure. We work together seamlessly so every client feels the benefit of an organized, confident crew.
Family Mindset
We are a family-owned company, and we bring that same spirit of loyalty and support into our workplace. We promote from within, celebrate milestones, and look out for each other. Many of our staff have grown with us for years, building a foundation of trust that directly enhances the client experience.
Pride in Craft
Moving is an art form requiring precision, patience, and care. Our movers are proud of their craft — from wrapping fragile heirlooms to maneuvering furniture through tight hallways. Pride in workmanship ensures every move ends with a satisfied smile and an organized home or office.
Commitment to Safety
We take safety seriously. Our crews receive continuous training in lifting techniques, equipment handling, and vehicle operation. We comply with WorkSafeBC, CVSE, and insurance standards so our clients and employees are always protected. Safe habits protect property, prevent injuries, and guarantee peace of mind.
Continuous Growth
We never stop learning. Regular workshops, mentorship programs, and feedback sessions help our team stay at the top of the industry. Growth keeps our company innovative and our employees motivated.
Serving Vancouver Island with Pride
From bustling downtown streets to rural island roads, we understand the unique logistics of moving on Vancouver Island. We have managed complex relocations involving ferries, barges, and tight-access properties like Protection Island.
We serve communities across the region — Nanaimo, Parksville, Ladysmith, Qualicum Beach, Duncan, Victoria, and Port Alberni — with equal dedication and detail. Our crews know how to navigate the terrain, handle unpredictable weather, and plan efficiently so your move stays on schedule.
At 1907 Wilfert Road in Nanaimo, our warehouse and moving-supply store give clients direct access to packing materials, boxes, and storage options. Whether you need temporary storage, packing assistance, junk removal, or full-service moving, we provide everything under one roof for ultimate convenience.
Our combination of local knowledge and national partnerships makes us the most versatile movers in British Columbia.
A Local Company with National Strength
Take A Load Off Moving proudly partners with Great Canadian Van Lines to extend our services nationwide. This collaboration allows us to coordinate long-distance and cross-country relocations while maintaining the same local care and attention to detail that define our Nanaimo roots.
Through this network, we manage packing, shipping, and delivery across provinces, providing clients with a single point of contact for every phase. It means our customers enjoy local reliability backed by national capability.
We also align our standards with the Canadian Association of Movers — Canada’s trusted source for certified professional movers. These organizations set the bar for ethics, safety, and customer service, and we are proud to hold ourselves to the same high standards.
Why Our Culture Matters to Every Customer
A positive company culture is not just an internal benefit; it directly shapes your moving experience. Clients feel the difference the moment our crew arrives.
Our team members enjoy their work, take ownership of their performance, and genuinely care about your satisfaction. That translates into careful handling, proactive problem-solving, and friendly interactions that reduce stress on moving day.
Because our culture emphasizes accountability, any issue that arises is handled swiftly and professionally. We view every move as an opportunity to reinforce trust and earn lifelong clients.
Commitment to the Future
Take A Load Off Moving is continually evolving to stay ahead of industry standards. We are investing in fleet expansion, staff education, and digital tools that streamline scheduling and tracking.
We are also implementing environmentally responsible practices such as recyclable packing supplies, route optimization for fuel efficiency, and donation partnerships that keep usable items out of landfills.
As we grow, our commitment remains the same — to move people forward with care, integrity, and excellence while remaining proudly local to Vancouver Island.
How We Live Our Mission Every Day
Our mission is not written once and forgotten. It is lived every single day in the actions of our team. Every crew meeting, every phone call, every move begins with one question: how can we make this client’s day easier and better?
Planning and Preparation
Before every move, our teams meet for a planning session. Dispatchers review the schedule, drivers inspect their vehicles, and movers confirm client details. We check weather conditions, traffic routes, ferry schedules, and building access notes. Preparation ensures professionalism and prevents unnecessary stress for both clients and staff.
Communication and Clarity
We believe communication builds confidence. Clients receive timely updates, reminders, and clear instructions. We explain our process and answer every question thoroughly. If timing changes, you know immediately. If special equipment is required, we handle it. Transparency and responsiveness are part of our culture and our mission in motion.
Care and Protection
Our movers treat every home or business as if it were their own. We use high-quality blankets, straps, and floor runners. We wrap furniture and protect railings, doors, and staircases. Careful handling is not just a promise. It is a learned skill that comes from training and pride.
Team Energy
Our crews operate with focus and positive energy. They know that teamwork creates smoother moves and happier clients. Every task is shared fairly, and everyone helps each other. We value humor, respect, and encouragement, which keeps morale high and service consistent from morning to evening.
Follow-Up and Appreciation
After every move, we follow up to confirm satisfaction and address any feedback. We also offer 500 bonus rewards points to clients who leave an online review because their words help our community grow. These small gestures of gratitude are reminders that every customer relationship matters to us.
Our Services Reflect Our Values
Each service we provide is shaped by the same integrity, professionalism, and care that define our company culture.
Residential Moving
Moving homes requires patience and organization. Our residential moving services cover everything from packing fragile items to arranging furniture in your new space. Whether you live in a high-rise apartment, townhouse, or detached home, our crew plans every detail to ensure a smooth and safe transition.
We protect your property with coverings, lift heavy items safely, and coordinate with property management when needed. Our goal is to make moving day less stressful and more exciting for every family we serve.
Commercial and Office Moving
Businesses across Vancouver Island trust us to handle relocations that keep their operations on schedule. We work with offices, warehouses, and retail stores to plan efficient transfers with minimal downtime.
Our team labels, packs, and stages equipment systematically so your new workspace is ready quickly. We understand the value of time in business and deliver solutions that respect your productivity.
Long-Distance Moving
For those moving beyond Vancouver Island, we offer full coordination through our partnership with Great Canadian Van Lines. This connection allows us to extend our high standards of care across Canada. From Nanaimo to Calgary, Edmonton, or Toronto, our clients enjoy a consistent experience with reliable transport, tracking, and timing.
We manage all logistics, ensuring your possessions arrive safely and on schedule, no matter the distance.
Secure Storage Solutions
We provide short-term and long-term secure storage for clients who need flexibility between homes or business locations. Our Nanaimo facility at 1907 Wilfert Road is monitored, organized, and climate-considerate. Whether you need temporary storage for staging a property or a long-term solution during renovations, we ensure your items remain safe and accessible.
Packing and Unpacking Services
Packing is often the most time-consuming part of moving. Our professional packing services save you time and ensure items are protected with industry-standard materials. We label every box for easy unpacking and can even organize your new space upon arrival.
Junk Removal and Move-Out Cleaning
We go beyond moving. Our junk removal and cleaning services help you clear unwanted items, leaving spaces spotless for landlords, buyers, or property managers. We handle disposal responsibly and ensure that reusable items are donated when possible.
Senior Relocation
We take pride in assisting seniors and families through compassionate relocation support. Our teams offer patient, respectful service, managing every step with comfort and dignity in mind. We create calm transitions for those downsizing or moving into retirement residences.
Why We Are the Number One Choice for Movers in Nanaimo
Over the years, Take A Load Off Moving has earned the trust of countless clients across Nanaimo and Vancouver Island. Our reputation for honesty, quality, and care has positioned us as the number one choice for residential and commercial moving.
Proven Track Record
We have been recognized as a Best of Nanaimo winner and proudly hold ThreeBestRated status for consistent excellence. Each recognition represents years of dedication, teamwork, and satisfied clients.
Certified and Insured
We operate with full licensing, WorkSafeBC coverage, and cargo insurance to protect both our clients and our staff. Our transparent pricing ensures clients always know what to expect.
Community-Focused
Unlike national franchises that funnel profits elsewhere, Take A Load Off Moving keeps every dollar local. Our team lives and works on Vancouver Island, reinvesting back into the region that supports us.
Award-Winning Service
We are proud members of the local business community and continually maintain the highest service standards. From our first truck to our growing fleet, we have never compromised quality or customer care.
Trusted Partnerships
Our alignment with Canadian Association of Movers ensures adherence to ethical business practices and professional accountability. Our partnership with Great Canadian Van Lines expands our capacity for national coverage while preserving local values.
Frequently Asked Questions About Our Mission and Values
What makes your company different from other movers in Nanaimo?
We combine small-town integrity with professional systems and national reach. Our family-oriented culture ensures every move feels personal, while our professional structure guarantees organization and results.
Do you provide free moving estimates?
Yes. Clients can easily request an estimate directly through www.takealoadoffmoving.com/estimates/. Our team follows up promptly to confirm details and provide clear, transparent pricing.
Are your movers trained and insured?
Absolutely. Every team member is trained in lifting techniques, packing procedures, and vehicle safety. We maintain full insurance and WorkSafeBC compliance to protect everyone involved.
Do you handle piano or specialty item moves?
Yes. Our crews have the experience, tools, and skill to move pianos, safes, and other oversized or delicate items with care and precision.
What areas do you serve?
We serve all of Vancouver Island including Nanaimo, Parksville, Duncan, Ladysmith, Qualicum Beach, Victoria, and Port Alberni. We also coordinate long-distance and cross-country moves through Great Canadian Van Lines.
Do you offer move-out cleaning or junk removal?
Yes. We offer both. These add-on services make moving easier by handling every detail in one organized process.
A Message from Our Team
Every successful move reflects our mission in action. It is proof that hard work, clear communication, and compassion create real results. We thank every client who has trusted us to move their home or business. You are the reason we continue to grow, learn, and improve.
We are more than movers. We are partners in your progress. Whether you are moving across the street or across the country, we promise to deliver an experience built on care, professionalism, and genuine service.
If you are planning a move, let us help you start the next chapter smoothly and confidently. Get your moving estimate today at www.takealoadoffmoving.com/estimates/.
Business Information
Take A Load Off Moving
Address: 1907 Wilfert Road, Nanaimo, BC
Phone: 250 616 7854
Email: info@takealoadoffmoving.com
Serving Nanaimo, Parksville, Ladysmith, Duncan, Port Alberni, Victoria, and the entire Vancouver Island region.